Privacy Policy

Who We Are

Domaniqo is a software platform operated by NANA & MAMI COMPANY LIMITED. NANA & MAMI COMPANY LIMITED is responsible for operating the Domaniqo website, platform, and related services described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Contact information, such as name, email address, phone number, or messaging platform ID
• Account information used to access the platform
• Property, booking, staff, and operational data entered into the system
• Technical information such as browser type, device type, IP address, and usage logs
• Communication data when you contact us through forms, chat, Telegram, LINE, WhatsApp, or similar channels

2. How We Use Information

We use information to:

• Provide and operate the Domaniqo platform
• Manage bookings, staff workflows, guest operations, and property data
• Send alerts, notifications, and operational messages
• Improve platform reliability, security, and performance
• Respond to support requests and business inquiries
• Comply with legal and contractual obligations

3. Data Sharing

We do not sell personal data.

We may share data only when necessary with:

• Service providers and infrastructure partners that help us operate the platform
• Messaging and communication providers used for alerts and notifications
• Legal or regulatory authorities when required by law
• Authorized users within the customer’s organization based on role and permission

4. Data Retention

We retain data only as long as necessary for operational, contractual, legal, and security purposes.

5. Security

We take reasonable technical and organizational measures to protect data from unauthorized access, misuse, loss, or disclosure. However, no system can guarantee absolute security.

6. Third-Party Services

Domaniqo may rely on third-party platforms and integrations. Their services may be governed by their own privacy policies.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, update, or delete certain personal information. Requests may be submitted using the contact information below.

For privacy or data deletion requests, please visit the Data Deletion Instructions.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.